Our on-line store is open 24/7 & we are available to take calls and orders between 9-4:30 EST, M-F.
Customers can place orders online and then call to arrange for curbside pickup. Orders have to be pre-paid by credit card ($5 minimum). The order will then be ready for curbside pickup. Please ring the bell located at the front door to arrange for the safe transfer of your order.
We accept Visa, MC or Amex ($5 minimum). We do not accept debit or Discover.
Our History
Indigo® Instruments has been selling Science Educational Products since 1990. We went on-line October 1994 as indigo.com (before the Wayback Machine started recording) & then as indigoinstruments.com January, 2018. We offer brand name & best of class "no name" products at prices better than much bigger competitors & back it by technical knowledge with science-degreed staff (McGill, Waterloo & Guelph). Our customers range from businesses to universities to government & corporate labs and individuals.
Customer interests range from science and engineering to arts, crafts, hobbies and brand promotion from organizations as diverse as Bell Labs, Google, Microsoft, IBM, NIST, NIH, USAF, USDA, US Army, Disney, Intel, Princeton, Harvard, MIT, McGill, UBC, UCalgary, Dartmouth, Westinghouse, Target, Seagate, Martha Stewart Living, Cornell, U. California (many campuses), Yale, Harvard, U. of Toronto, Walter Reed Army Hospital & thousands more. Fans of the Big Bang Theory may already know us. The DNA model in Sheldon & Leonard's apartment is ours & first appear in season 2.
We're listed with the Better Business Bureau in Kitchener/Waterloo, Ontario, as "Pinetree Instruments Inc." (our parent company) and are located in Waterloo, Ontario; ~100km (1 hour) west of Toronto. Canadian and International orders ship from Waterloo, ON while US orders ship out of Buffalo, NY.
Why "Instruments"?
This dates back to when we sold lots of tools for biology but replaced by computer simulations. Now, our focus is on molecular models, test strips, magnets, magnifiers and glassware, (especially branded versions of the latter two). "Instruments" is more a metaphor for good educational teaching tools. Our products are best in class whether it is for education, crafts or industry.